07 – SMTP Username Creation for Azure Communication Services

This procedure allows you to create the username required for SMTP authentication of the Email Communication Services.

The username must be composed in the following format:

<ACS Resource Name>.<Entra App ID>.<Entra Tenant ID>

Where:

  • ACS Resource Name: the name assigned to the Azure Communication Service resource.
  • Entra App ID: the application (client) ID of the app registration.
  • Entra Tenant ID: the tenant ID of the Microsoft Entra directory.

Retrieving Entra App ID and Entra Tenant ID

Access Microsoft Entra ID from the Azure portal.

In the left-hand menu, select:

Manage > App Registrations

From the list of registered applications, select the application created previously.

Open the Overview section of the application.

Copy the value displayed in:

Application ID (client)

This value will be used as <Entra App ID> in the username.

Still on the application Overview screen, copy the value of: Tenant ID

This value corresponds to <Entra Tenant ID>.

Retrieving the Azure Communication Service Resource Name

Within the main screen of the resource, in the Overview section, you can view the Resource Name.

This value represents <ACS Resource Name> to be used in composing the SMTP username.

Once all the parameters have been retrieved, compose the username in the following format:

<ACS Resource Name>.<Entra App ID>.<Entra Tenant ID>

This username will be used in the subsequent SMTP configurations.

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