Error after adding Talk2M account to Rilheva
When I add my Talk2M credentials to Rilheva I get an error message.
The most commonly reported errors and their meaning are:
- Status Code 401: Check the account name you entered, your username, and your password because they are likely incorrect.
- Status Code 403: Check the account name you entered, your username, and your password because they are likely incorrect.
- Status code 404: No Flexy found for that Talk2m account. If your Talk2m account only has one Flexy and Datamailbox has just been enabled, wait up to 1 hour for syncing.
My Flexy doesn’t appear on Rilheva
I completed the setup without errors but my Flexy does not appear among the implants in Rilheva.
If you just created your Talk2M account, it may take up to 4 hours to register.
I don’t see the new tags in Rilheva
Verify that the new tag has:
- Historical logging enabled
- belong to a TAG GROUP which is among those sent to Rilheva
External resources
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