When a new user is created you must choose carefully the item “Allow access to”, because you can decide to allow access to a subcustomer or the main client and according to your needs the right choice may vary.
Subcustomers are more commercial, that is if I am a reseller and do not want my customers to see each other it is necessary to create subcustomers, while profiles are used when a user wants to be given access to a specific plant group.
The main differences between a customer and plant groups are as follows:
Customers:
- Users can only be invited to customers, not to the plant groups.
- Customer-related users can be used as recipients of reports and alarms.
- Users can be associated with the customer profile.
Plant groups:
- They are simple containers of plants.
- Can be used in the creation of custom profiles.
The tool for managing plant groups allows you to create and modify plant groups and sub-customers.
To access the Plant groups management page, once in the “Tools” section you will need to click on the button “Plant groups management”:
Once the button is clicked, the Plant groups management will appear and you can create, delete and edit plant groups and customers.
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